FAQs
Are you licensed and insured?
Yes we are fully licensed and insured.
What can you say about your drivers?
All of our drivers have perfect driving records and have no criminal background history. They treat our customers in a polite, respectful and considerate manner. Our drivers are well dressed and well mannered. Our driving record is important to us and so is your safety. We don’t race to destinations. Defensive driving is our priority.
Do you service Boston Logan Airport?
At this time we do not service Boston Logan Airport. We service T.F. Green and neighboring regional airports. However, we do provide service to Boston events, nights out on the town, concerts, and hotel pick-ups and drop-offs.
Are we allowed to drink alcoholic beverages in the car?
Yes, alcoholic beverages are allowed, however all cocktails or drinks must be in containers with lids or bottled with caps to prevent spilling. There is a $300 added cleaning fee for drinks spilled in the car, on the seats, or flooring.
Do you allow pets?
Yes and no. We only accept dogs as recognized service animals under titles II and III of the ADA. Your service animal is not allowed to travel in the passenger area of the car. All service animals must travel in the rear luggage area of the car. Your dog is subject to local licensing and vaccination requirements that apply to all dogs and must be licensed and vaccination. Your dog must also be well mannered and friendly. We reserve the right to refuse service to anyone with an untamed animal that is aggressive, bites, or could potentially cause harm to our employee.
What about other animals?
We know how important your loving pet is to you and that you may want to travel with you faithful companion. If you want to use our service, and have a pet other than a dog, the pet must be in a carrier, caged, restrained, and is only allow in the cargo area of the car and not in the passenger areas of the car. Again, we reserve the right to refuse service to anyone with an untamed animal that is aggressive, bites, or could potentially cause harm to our employee.
Cleaning Fees?
We only charge a cleaning fee if you abuse the car, you a reckless, disrespectful to our property (the car), throw up in the car from to much alcohol, spill food or drinking inside the car, or otherwise trash the car. Cleaning fees are added to your bill with documentation and start at $300.
Back seat drivers?
We don’t allow back seat drivers. They are a distraction to the driver. We know where you need to go. Sit back relax enjoy the ride.
Is smoking allowed in the car?
No! Absolutely not. No smoking of any type is allow in the car. If you need a cigarette or want to smoke we will need to stop the car to allow you to smoke and the wait time will be charged and added to your bill.